Welcome to pamfili.co. We are the company behind carfa.st, rentfa.st, and the client portal at client.rentfa.st, offering booking and management solutions for businesses. This Privacy Policy explains how we collect, use, and protect personal data when users interact with our platforms and affiliated services.
Important Notice: When you access the client portal to view your booking reservations, if your booking was made through Carfast, the personal data displayed originates from the information you provided during the Carfast booking process. This data is processed in accordance with this Privacy Policy.
2. Scope of This Policy
This policy applies to all users who engage with our services via:
carfa.st, rentfa.st, and the client portal at client.rentfa.st
Third-party businesses using our booking and management system
Integrated services and partners that facilitate reservations through our platform
By using our services, you agree to the collection and use of personal information in accordance with this Privacy Policy.
3. Data We Collect and Process
3.1 When Acting as a Data Controller
When a booking is made directly through our platforms (carfa.st or rentfa.st), we act as a Data Controller, determining how and why personal data is processed. The data we collect includes:
Email: Used for booking confirmations, notifications, and personalized offers.
Phone Number: Used for verification and communication regarding booking status.
Years Since Driver’s License Issuance: For rental eligibility verification.
Date of Birth: To ensure compliance with rental requirements based on age.
Address and Country: Used for personalized offers and regulatory purposes.
3.2 When Acting as a Data Processor
When a business manually enters reservations into our system or integrates our booking engine into their website, we act as a Data Processor. In this case:
We do not determine what personal data is collected.
We process the data solely based on instructions from the business (Data Controller).
Businesses using our system are responsible for obtaining consent and ensuring GDPR compliance.
4. How We Use Your Data
We use personal data exclusively to:
Facilitate booking management and customer support.
Improve user experience and service functionality.
Ensure security and fraud prevention.
Conduct data analytics to optimize platform performance.
We do not sell personal data to third parties.
5. Payment Processing & Third-Party Integrations
If a payment is processed through third-party services (e.g., Stripe), the payment provider handles financial data, and we do not store or process credit card details.
Additionally, businesses using our platform may integrate their own payment gateways, which are governed by their own privacy policies.
6. Data Retention & Deletion
6.1 Retention Policy
Personal data is stored only as long as necessary for fulfilling reservations and meeting regulatory obligations.
Booking records are retained for one year after checkout, unless legal requirements dictate a longer retention period.
6.2 Right to Deletion
Users may request data deletion at any time.
Data related to active bookings cannot be deleted until after checkout.
Deletion requests are processed within 30 days.
7. GDPR Compliance & User Rights
We are committed to compliance with the General Data Protection Regulation (GDPR). Users have the following rights:
Right to Access: Request a copy of stored personal data.
Right to Rectification: Update incorrect or incomplete data.
Right to Deletion: Request removal of personal data (subject to booking completion).
Right to Restrict Processing: Limit how data is processed under specific conditions.
Right to Data Portability: Request transfer of personal data to another provider.
Right to Object: Opt-out of specific data processing activities.
8. Security Measures
To protect user data, we implement technical and organizational security measures, including:
Data encryption in transit and at rest.
Access controls to prevent unauthorized access.
Regular security audits and compliance checks.
9. Business Partnerships & Third-Party Services
pamfili.co collaborates with other businesses that integrate our booking and management system into their operations. This means:
Businesses may use our tools while maintaining their own pricing models and policies.
Data shared between pamfili.co and partner businesses is limited to what is necessary to facilitate reservations.
Businesses using our system are responsible for informing their customers about data collection practices.
10. Contact Information
If you have any questions regarding this Privacy Policy, your data rights, or how we handle personal information, you can contact us at: